Project: Communicating with Power, Confidence and Credibility.
The Retail Investment Group was a stand-alone, star performing organization at Wachovia Bank. The team's pride and self-image suffered when the group was assigned to become part of the Wachovia Securities team. They suddenly became a small part of a very large organization and managers and associates had difficulty making the transition.
RIG asked Stratactics to help them create better relationships with their new bosses and colleagues. RIG operating manager, Lenn Eason, said "Accountable Communication strengthened key behaviors at the individual and team levels and greatly enhanced the potential of our leaders to drive our business to greater results. The program gave us the skills to … listen, give clear and direct feedback, and make our communication more authentic."
